Delivery Policy

We offer free delivery of products to customers in mainland Australia. For delivery outside of Australia and postage, please contact us.

Any dates specified by us for delivery of items are intended to be estimate only. Please visit auspost.com.au for estimated delivery date.

Delivery Option Handling Time Delivery Time

Same Business Day Dispatch

All orders with cleared payment placed before 3:00 pm Sydney Time will ship out the same business day.

1-2 Business Days    

Next Business Day Dispatch

All orders with cleared payment will ship out the next business day.

3-6 Business Days    

Local Pick Up

(Pre-order Only)

Please contact us (02) 8084 9756 to check stock availabilty

Pick up is available from 10:00 am to 12:00 pm and 2:00 pm to 3:00 pm business day.

Suite 6, 1 Chaplin Dr, Lane Cove West, NSW 2066

 

*Please allow 1 to 3 extra working days for delivery to remote areas.

*All estimated delivery times are calculated from the time an order leaves our warehouse, not from the time the order was placed

*Australia Post current delivery update https://auspost.com.au/service-updates/domestic-delivery-times

*OZ Lamps uses various freight providers depending on your location, but most orders are sent via the Australia Post. OZ Lamps reserves the right to use the carrier of their choice.

 

We make the best effort to get products delivered within the estimated timescales, however delays are unexpected and inevitable due to unforeseen factors. We shall not be responsible for any delay or nonfulfillment of delivers the products within estimated timescales. For multiple orders being sent to the same person at the same address, we reserve the right to combine orders into one shipment.